#1 General
Questions
1.1 What is Writers-Network?
Writers-Network is an online writing community
for writers, poets and readers of all
levels. This community was created to
provide a place where writers and poets
could share their work online, receive
feedback and critical reviews as well
as interact with other writers who
share their same passion. Each member
receives a profile site and writing portfolio
in which they can upload unlimited writing
entries. All members can read, give and
post feedback for free as well as send
private messages to other members...
for free!
1.2 Is the site really free? What's
the catch?
No Catch. Our basic membership is
offered to you completely free of charge.
This is NOT a trial membership...it's a full membership that will not
expire unless you ask us to delete your
account. Of course, if you love the site
and want to help support our writing community,
you can choose to upgrade to our PRO membership which is packed with advanced features.
For a complete list and a breakdown of our memberships, please visit the
comparison page:
http://www.writers-network.com/site/memberships
1.3 How do I Join Writers-Network?
All you have to do is signup with a valid email address (you will need to confirm your email address).
After verification, you can log into your account immediately to add
poems, upload your pictures and customize
your profile.
1.4 Okay, I registered...now what?
There's plenty for you to do but you can start
by logging
in. To help you familiarize
yourself with the site and avoid getting
overwhelmed, we suggest you read our
Getting Started introduction.
1.5 What if I have a question, comment
or complaint?
If you have any questions or comments, you
can contact us at any time using the
online form above. Alternatively, you
can send a private message to the support team (you must be
logged in).
#2 Registration
& Login Issues
2.1 How do I login?
To login to your members area, simply locate
the "MEMBERS LOGIN" link on the homepage banner (it's on
the right side of the page). Or just
click here.
2.2 The site keeps logging me out... help!
This is probably due to your privacy settings
and/or cookies. In order to use this
website you will need to accept cookies.
Cookies are small harmless text files
web sites place on your computer in order
to remember you during your visit. Please
configure your browser to accept cookies
from Writers-Network.com or lower your
privacy settings. For instructions on
how to do this, please read our Help
Tutorial.
2.3 I registered but I never received
an email
If your welcome email containing your username
and password does not arrive within 1
hour, you may have unintentionally entered
an incorrect email address. If you believe
this to be the case, please contact us
using the form above and we will correct
this for you ASAP.
2.4 I can't remember my username / password
If you can't remember your login information,
simply fill in the password assistance
form at the top of this page and the
system will automatically send you your
username and password. You can also find
the password reminder form on the login
page.
2.5 I keep getting a "Login Failed" error
message
If you are getting a "Login Failed" error
message, it's probably because you have
entered an incorrect username and/or
password. Please verify that your username and password are correct
and try again. Remember your login is case sensitive! This means that
an UPPERCASE letter is not the same as a lowercase letter.
#3 Submitting
& Editing Writing
3.1 How do I post my writing on the site?
To post your writing, go to the members area and click on Submit
New Writing. Once the page opens, follow these steps:
- Enter The
Title of your writing
piece
- Enter the Type of
writing you are posting
(i.e. poem, story, article
etc...)
- Select up to 3
genres/categories to
store your writing under
- Select
the location/folder to
save your writing entry.
- Enter
the body of your writing
text
- Add a basic description
or summary of your writing
entry
- Enter the keywords
for which you would like
your writing to be searchable
under
- Enter the appropriate
content rating for your
writing entry
- Select
your feedback preference:
Accept both comments & ratings, ratings
only, comments only or
no feedback
- Select your
feedback privacy: Make
comments public or private
- PRO
members will be able
to choose the font style,
color, size and text alignment as
well as upload a photo.
- Is your entry a private draft? If so, check this
box to keep this post
hidden from the public
- Click "Publish Entry" when you're done!
To view your writing entry, visit your public profile (i.e.
writers-network.com/members/your-username)
and click on "My
Writing" or visit Writers-Network.com homepage and locate your
entry in the 'Last 100 Poems/Stories/Columns" drop down box.
3.2 Where can I view my writing?
Upon submitting your writing to the
site, your writing entries will be displayed in two different places:
a) It will temporarily be available on the homepage of Writers-Network.com
in our "Last 100 Poems/Stories/Columns" drop down box.
b) Your writing will also be permanently accessible in your personal
writing portfolio. You can access your writing
portfolio by visiting your profile: www.writers-network.com/members/username
(where username = your actual username).
Once your profile page opens, simply click
on the navigation button labeled "My Writing".
3.3 How can I edit / delete a writing entry?
You can edit all of your writing at any time.
Simply go to your members area and click
on Manage
My Writing. Once your writing portfolio loads, simply click on
the "edit" button of the writing entry
you wish to change. Don't forget to click
"Publish Entry" after making your changes.
To delete an entry, click on Manage
My Writing and then simply click on the "delete" link below the poem title. NOTE: This is permanent and cannot be undone.
3.4 What are Collection Folders?
Collection folders allow members to create
real folders to group and organize your
writing entries into different lists.
This is an extremely useful feature that
enables you to present your writing the
way YOU want to. For more information on how to use Collection Folders,
please read our Tutorial.
#4 Reviews
- Giving & Receiving
4.1 What are the Reviewing Guidelines?
It's a give and take relationship. You enjoy
receiving feedback? Great, but so do
the other writers
so make sure to review as many poems
and stories as possible. Not only
does this encourage/help your fellow writers
but you will also earn points for your comments and get tons of reciprocal reads/feedback on your own work. The general
rule of thumb is to review 3 writing
entries for every 1 entry you post.
4.2 How do I write a great review / critique?
Be respectful. Be constructive. Be encouraging. You won't love every piece of writing you read but there are ways of getting your opinion across without hurting/offending the author. If you find the piece needs work, offer advice on how to make it better and take a few extra moments to look for some of the good points about it. Encouragement goes a long way.
4.3 How do I get my writing reviewed?
Writers-Network offers you the possibility
of receiving an unlimited number of reviews each day. The more
reviews you give, the more you are
likely to get. Upon submitting your writing, it
will immediately appear on our homepage
in the "Last 100 poems/stories" box as well as on our newest writing page.
Make sure your
feedback preference is set to accept
comments & ratings.
Want to receive even more reads & reviews?
Post your writing in our forums, add it to our plug page or
create a sponsored ad which will
advertise your entry around the site.
Can't see the review box on your site? Don't worry, this is just
a preventative measure to ensure
writers do not review their own writing.
Rest assured that if your entry is public
and you are accepting feedback, the review
box is there.
4.4 Where can I read my reviews / feedback?
You can access your feedback and writing reviews
in two places:
• If your feedback is set to public, you can read your comments and ratings
directly on your writing page, just below your actual writing entry.
• You may also access your full feedback summary and stats in your members
area. Simply click on " My
Writing Feedback".
Reading Feedback from you Members Area
You will find a complete summary of all entries that have received feedback.
The summary page will show the title of the entry, the content rating and entry
type, the number of feedbacks received and, if new reviews are available, a blue
notification labeled NEW. You may also change the sorting view (order) to show
newest first, oldest first or display titles by entry type.
To read the feedback for a particular entry, simply click on the title. Once
the page loads you will find a complete list of feedback received on your writing
entry. Each comment shows the reviewers username, avatar and date along with
the helpful (thumb up / thumb down) vote. The verdict, star rating, comment and
applaud are displayed to the right. If points were sent with this review, you
will have a notification of this under the comments (point gifts only displays
when viewing comments through your members area).
4.5 What are those Thumbs
Up & Thumbs down images?
This allows you to review the reviewer! The "Helpful" vote
is part of a new feature developed
to help encourage quality reviews.
Each time you receive a comment or
review from a member, you are asked
to rate their comment. If the comment
or critique was helpful or construction,
click on the "thumbs
up" image which has a green rollover.
If the critique or comment was not
helpful, click on the "thumbs
down" image which has a red rollover. Please make sure you submit
this vote for all the feedback you
receive. The reviewer will also receive 1 additional point from the W-N system for every thumbs-up they receive so vote away!
NOTE: The purpose of reviewing the reviewer is to
encourage helpful, constructive reviews.
This does NOT mean that you should vote against all reviews that are
not positive. If you receive a negative review but the reviewer offers
you constructive feedback or tips on how to improve your writing piece,
you should look at that review as helpful. A "thumbs down" vote
should only be used when a rating is low AND the accompanying comment
is vague, minimal and offers no advice for improvement.
4.6 How can I change my feedback settings?
You can update the feedback preference for
an existing writing entry at any
time by visiting the " Manage
My Writing"
section. Simply click the edit link
to make your changes. Don't forget
to save your changes!
4.7 How can I review writing on the site?
#5 All About
W-N Points
5.1 What are points and what can we do
with them?
Points are the Writers-Network.com currency
system. Points are used to submit new writing (basic members only), purchase
advertising space for your work (called
a "sponsored ad"), to enter special contests, send applauds or as a gift to other members.
5.2 How do I get points?
Members can earn points for free by reviewing
poetry and stories on the site, by winning poetry contests and writing
challenges or by purchasing them in our store.
Each time you review (comment) on a poem, you will receive:
1 point for comments that are 50 to 199 characters
2 points for comments that are 200 to 299 characters
3 points for comments that are 300+ characters
You will also earn double points for writing that has not yet been reviewed plus an additional point if the author gives your review a thumbs up vote.
For more information, please see our Help Topic.
5.3 Where can I see my points balance?
You can see how many points you have in
your account by:
a) visiting your members area ' welcome
page' and locating the points balance just below your site address, or
b) in the review box found below writing entries that you are reviewing.
5.4 How do I know how many points I'm
earning for my reviews?
The review box has a character counter which
will allow you to see how long your
review is. Simply apply that to the
earning formula:
1 point for comments that are 50 to 199 characters
2 points for comments that are 200 to 299 characters
3 points for comments that are 300+ characters
You will also earn double points for writing that has not yet been reviewed plus an additional point if the author gives your review a thumbs up vote.
For more information, please see our Help Topic.
#6 Account
& Profile Questions
6.1 How do I edit my profile?
You can manage your entire profile by visiting
the " Update
My Profile" section in the
members area. You will be able to
choose your profile template, upload
photos, add text to your homepage
as well as your personal biography
page. You may also want to update
your News
Page with your latest updates
and announcements.
6.2 Where can I see my profile?
Simply click the "View My Site" link
in your members
area (very top of
the page). You can also access your
site directly (or tell
your friends and family about your
site) using the link: www.writers-network.com/members/username
(where username = your login username)
6.3 Where can I see my stats?
To see your writing views or entry stats,
simply visit your poem/story page.
You will have a summary of how many
views, comments and ratings your
entry has received.
If you would like to know how many poems you've read, how many critiques/reviews
you've made and how many points you've
earned, simply visit your profile homepage.
6.4 How can I change my profile template?
To change the template for your profile, login
to your members area and follow these
instructions:
1- Click on Update
My Profile and go to the "Poetry Homepage" section
2- You will see a list of Templates with previews images. Choose
the template you like best and click "Save Profile"
3- To view your changes, click "View My Site" at the top of the page
6.5 Can I customize my profile with pictures,
music etc...?
6.6 Where can I upload my picture /
avatar?
To add a picture to your profile homepage:
1- Click on Update
My Profile and scroll down to the very bottom of the page.
2- You will see an upload box labeled Picture. Click the browse button to locate
the picture on your computer
3- Once you have found your picture, click the Upload button.
To upload an avatar picture:
1- Click on Update
My Profile and scroll down to the very bottom of the page.
2- You will see an upload box labeled Avatar. Click the browse button to locate
the picture on your computer
3- Once you have found your picture, click the Upload button.
Please Note: You should upload your picture separately
- do not make changes to your profile
at the same time. If you want to
change your profile, do that first,
then save it. When that is done,
you can then upload your picture. If you still cannot upload a picture,
make sure the file and image size is not too big and that the image
is a jpg or gif (other formats will not be accepted). If you need
to resize your photo, you can use this free online tool: http://picresize.com/legacy/
6.7 I can't upload my photo
You must upload your picture separately
- do not make changes to your
profile at the same time. If
you want to change your profile,
do that first, then save it.
When that is done, you can then
upload your picture(s).
If you still cannot upload a picture, make sure the file and image
size is not too big and that the image is a jpg or gif (other formats
will not be accepted). If you need to resize your photo, you can use
this free online tool: http://picresize.com/legacy/
6.8 Why are there banners on my site?
All free memberships include banners to help
bring in additional revenue. To
ditch the ads and get a more
professional web site, please
consider upgrading to PRO! Can't
afford to upgrade? You can still
help keep this site free by visiting
our sponsors regularly and by
spreading the word about this
web site.
#7 PRO Memberships
7.1 What is a PRO Membership?
A PRO membership is an optional upgraded
membership level that is packed
with advanced features and more
flexibility. By upgrading to PRO, not only
are you receiving extra features
and gaining more exposure, but
you are also helping to support
the community.
The PRO membership
allows you to project a professional
image online and is filled with
advanced features like a personal
guest book, blog, text
customization, picture upload
on poem pages, fonts, and NO MORE BANNERS! For a complete list of all
the features included, please
visit our membership comparison
page: http://www.writers-network.com/site/memberships
7.2 How can I Upgrade to PRO?
Thank you for your interest in our PRO membership!
Your support is greatly appreciated.
Upgrading to PRO is extremely easy. Simply visit the membership product
page in our store and add some "PRO
Months" to your shopping cart. You
can add as many (or as few) PRO months
to your cart. Each quantity is equal
to 1 month so if you want to upgrade
for 6 months, simply change your
quantity from 1 to 6.When you are
done, hit the checkout button. We
now accept payments by paypal or
by money order through regular mail.
Visit
the PRO Upgrade page now!
7.3 What's included in a PRO membership?
7.4 I upgraded but nothing happened!
Please allow up to 24 hours for your account
to be upgraded. All upgrades are verified before activation. If nothing
has happened to your account after 24 hours, please contact us using
the form above.
7.5 How do I change my username?
All PRO members have the ability to change
their username as often as they like.
To change your username, login to your
members area and visit the Update
My Profile section. Scroll down to the 'Login Information' section
and enter your new username and/or password.
Save your changes and you're done.
7.6 What is a Blog and how do I use it?
Essentially, a blog is an online journal.
The term Blog comes from Web Log. It
is used as a frequent, chronological
publication of your personal thoughts, web links
and anything else you want to share with
the world.
How it Works: To post a new blog, simply login into the members area
and click on Submit
New Blog. Enter your title and blog entry (emoticon/HTML enabled).
Enter the description of your blog post and
the keywords you want it to be searchable
under. Lastly, customize your blog text by
selecting a font type, size, color, style
and the alignment of your page. That's it!
After posting your blog, it will automatically appear (chronologically)
on your public profile under 'My Blog'. You
cannot edit a blog entry so make sure you
double check your entry before posting it.
Readers can post comments on your blog which
you can read directly on the blog entry page
or by viewing your saved entry in the members
area.
7.7 Where can I read / delete Guest book
entries?
You can read your guest book entries directly
from your public profile or by going
to Manage
Guest book in your members area. To delete entries, go to the Manage
Guest book page mentioned above. You will
see a list of all guest book entries.
To delete an entry, simply click the
delete link. To multi-delete entries,
check the box next to the entries you
want to delete and then click the "Delete
Selected Entries" button. Make sure you
do not click the "Delete All Entries"
button which will clear your entire guest book
7.8 How do I customize the text on my
writing pages?
Upon upgrading to PRO, you will be able to
customize the text of all your writing
entries, including the previously submitted
ones. When you post a new writing
entry, you will now have a section under
'Additional Options' that allows you
to select the font type, size, color,
style and alignment.
To customize an old entry, simply edit the writing entry like you would
normally do. The font customization fields
will be present on the page. Choose your
font styles and re-publish your entry!
7.9 How do I add a picture to my writing?
PRO members can upload pictures on all their
writing pages. Uploading is done on the
same page that you post new writing entries
BUT you must upload your picture AFTER
you post your poem. The upload process
is done separately so make sure you follow
these steps to avoid losing your work:
1. Click Submit
New Writing in your members
area
2. Add your writing entry like you normally
would do.
3. Save the entry by clicking "Publish
Entry"
4. Go to " Manage
My Writing" and click
the edit link for the poem you just submitted
5. Scroll down to the Picture section
and click browse to select the picture
from your computer
6. Click the "Upload" button. You're
done!
The picture will be displayed directly
above your poem entry. Visit your profile
Writing Portfolio to see how it looks.
To upload a picture to an old writing entry, simply follow steps 4,
5 and 6.
Upload troubles? Send us an email using the form to get assistance.
#8 Forum
& Chat Questions
8.1 What is a Forum?
A forum is a public message board where members
can meet for open discussions about poetry
as well as non-poetry related topics
with other members of the community.
You can also post questions/comments,
view latest site news, check out the
community calendar or participate in
our polls and writing challenges.
Our forums do NOT require separate registration.
After logging into the site, you will
automatically be able to post in the
forums. Click to visit our Forums and
be sure to check out the forum rules
before posting.
8.2 I'm confused about the forums...
help!
The forum can look scary at first but its actually
quite simple and fun once you get the
hang of it.
Essentially, the forum is split up into 2 main categories: Writers-Network
and Poets & Writers. Each of these sections have their own set
of forums (e.g. Site Announcements, Feature
Requests, The Newbie Board, The Writers
Lounge etc...). By clicking on one of these
message board titles, you will be taken inside
that forum and will be able to view a list
of all the current topics. To read the topics,
simply click on the topic titles. You will
then see a list of all the threaded comments
made in regards to that topic by other members.
You can read and post as many of your
own comments as you like.
If you are still unsure of have questions, feel free to visit the Support
Forum and post your question or contact us
using the form above.
8.3 Where can I register / login for
the forums?
You only need to register once on the main
site. Our forum is now integrated with
our main site so your account is already
created once you sign-up. To start posting
just login to the main site and click
the "forums" link!
Not a member yet? Create your account and start participating today!
8.4 Where can I find the forum rules?
Generally speaking, the forum rules are the
same as the main site. It is your responsibility
as a member to know & follow the rules at
all times. You can stay current on the
rules by visiting the following links:
Terms of Service
Privacy Policy
Forum Guidelines
8.5 Can I be a forum moderator?
The W-N moderator position is by invite only.
Invitations are extended to members who
are established leaders and participators
within the community.
8.6 What are the Live Chat rooms about?
The Live Chat room allows you to chat in real time with other members. You can group chat in the various rooms or start a private conversation. For more information, please see our chat manual.
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